Salesforce.com
Integration and Development
Integration for efficiency
- We integrate your standalone software with Salesforce seamlessly. So that you can leverage your business to greater efficiency and customer satisfaction.
- Bespoke Application on force.com Platform:
- We Build Custom Applications for your Business on powerful Salesforce force.com Platform.
- Integrating Salesforce.com with other business applications and data.
- The creation of functional and technical designs and setting design standards.
- Integrate your salesforce with Microsoft Outlook,Lotus Notes,Microsoft Word,Microsoft Excel.
- Integrate your salesforce with Google Apps.
- Capture critical customer emails and activities in Salesforce. Greatly reduce email clutter and ensure that no customer service issues fall through the cracks.
- Get seamless email, calendar, and activity integration with IBM Lotus Notes.
- Easily incorporate Salesforce data in Word documents. Create sophisticated mail merge templates.
- Create Salesforce reports in Excel. Build dashboards with Excel pivot tables and charts.
- Integrate your salesforce with Google Apps
Scope
- Rapid identification of your salesforce.com options and the value they will add to your business at an initial value workshop
- Scope/analysis to define the solution to fit core strategy, structure and systems
force roadmap detailing key deliverables
- Fast-track deploy - confirm timescales and measurements
- Mutual plan to determine roles and responsibilities
Design & Develope
- Design priority applications
- Customise business solution and performance metrics
- Map and load test data
- Deliver associated fast-track programmes
- Scope and mobilise checkpoint review
Deploy
- Plan delivery of rollout to users
- Test and validate workflow, designs and deliver reports and dashboards
- Load data and train trainers
- Rollout system to management and users
- Implement checkpoint review
Manage & training
- Live operation - rollout to users complete
- Refine solutions based on lessons learnt from initial applications
- Recommendations to extend the value of the business solution
- Manage checkpoint and phase milestone review