Salesforce.com Integration and Development


Integration for efficiency

  • We integrate your standalone software with Salesforce seamlessly. So that you can leverage your business to greater efficiency and customer satisfaction.
  • Bespoke Application on force.com Platform:
  • We Build Custom Applications for your Business on powerful Salesforce force.com Platform.
  • Integrating Salesforce.com with other business applications and data.
  • The creation of functional and technical designs and setting design standards.
  • Integrate your salesforce with Microsoft Outlook,Lotus Notes,Microsoft Word,Microsoft Excel.
  • Integrate your salesforce with Google Apps.
  • Capture critical customer emails and activities in Salesforce. Greatly reduce email clutter and ensure that no customer service issues fall through the cracks.
  • Get seamless email, calendar, and activity integration with IBM Lotus Notes.
  • Easily incorporate Salesforce data in Word documents. Create sophisticated mail merge templates.
  • Create Salesforce reports in Excel. Build dashboards with Excel pivot tables and charts.
  • Integrate your salesforce with Google Apps

Scope


  • Rapid identification of your salesforce.com options and the value they will add to your business at an initial value workshop
  • Scope/analysis to define the solution to fit core strategy, structure and systems force roadmap detailing key deliverables
  • Fast-track deploy - confirm timescales and measurements
  • Mutual plan to determine roles and responsibilities

Design & Develope

  • Design priority applications
  • Customise business solution and performance metrics
  • Map and load test data
  • Deliver associated fast-track programmes
  • Scope and mobilise checkpoint review

Deploy


  • Plan delivery of rollout to users
  • Test and validate workflow, designs and deliver reports and dashboards
  • Load data and train trainers
  • Rollout system to management and users
  • Implement checkpoint review

Manage & training

  • Live operation - rollout to users complete
  • Refine solutions based on lessons learnt from initial applications
  • Recommendations to extend the value of the business solution
  • Manage checkpoint and phase milestone review
 
Our Products
Customization
We expand the level of functionality of your existing Salesforce.com CRM solution.